Mac Management with Active Directory Falls Short. IT organizations have traditionally leveraged AD as their identity provider as well as their choice for managing Windows devices. AD offers a number of user and device management capabilities for Windows users and systems.
NOTE: Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email.
Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x) will need to uninstall all 3rd Party CAC enablers per https://militarycac.com/macuninstall.htm AND reenable the built in smart card ability (very bottom of macuninstall link above) If you purchased your Mac with OS Catalina (10.15.x) already installed, you can skip the uninstall part above and follow the instructions below. 6 'high level' steps needed, follow down the page to make this a painless systematic process
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Step 1: Is your CAC reader Mac friendly?
Visit the USB Readers page to verify the CAC reader you have is Mac friendly.
Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly.
'Some, not all' CAC readers may need to have a driver installed to make it work.
NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).
Information about these specific readers are in Step 2
Step 2: Can your Mac 'see' the reader?
Plug the CAC reader into an open USB port before proceeding, give it a few moments to install
Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'
Step 2b: Click the 'More Info' (button) (Mac OS 10.6.x and older), Mac OS 10.7.x (and newer) proceed to step 2c
Step 2c: Click 'System Report..' (button) (Only shown in 10.7.x and newer)
Step 2d: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2d1 for specific reader issues.
Step 2d1: Verify firmware version on your SCR-331 or GSR-202, 202V, 203 CAC, or SCR-3500a reader. If you have a reader other than these 5, Proceed directly to step 3
Step 2d1a-SCR-331 reader
If your reader does not look like this, go to the next step.
In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for âSCRx31 USB Smart Card Reader.â If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.18, you need to update your firmware to 5.25. If you are already at 5.18 or 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.
Step 2d1b-SCR-3500A reader
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If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work on most Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open
Step 3: Verify which version of MacOS do you have?
(You need to know this information for step 6)
Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'
Step 3b: Look below Mac OS X for: Example: Version 10.X.X.
Step 4: Figure out which CAC (ID Card) you have
(You need to know this information for step 6)
Look at the top back of your ID card for these card types. If you have any version other than the six shown below, you need to visit an ID card office and have it replaced. All CACs [other than these six] were supposed to be replaced prior to 1 October 2012.
Find out how to flip card over video
Step 5: Install the DoD certificates (for Safari and Chrome Users)
Go to Keychain Access
Click: Go (top of screen), Utilities, double click Keychain Access.app
(You can also type: keychain access using Spotlight (this is my preferred method))
Select login (under Keychains),and All Items (under Category).
Download the 5 files via links below (you may need to <ctrl> click, select Download Linked File As.. on each link) Save to your downloads folder
Please know.. IF You have any DoD certificates already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.
https://militarycac.com/maccerts/AllCerts.p7b,
https://militarycac.com/maccerts/RootCert2.cer,
Mac Active Directory
https://militarycac.com/maccerts/RootCert3.cer,
https://militarycac.com/maccerts/RootCert4.cer, and
Double click each of the files to install certificates into the login section of keychain
Select the Kind column, verify the arrow is pointing up, scroll down to certificate, look for all of the following certificates:
DOD EMAIL CA-33 through DOD EMAIL CA-34,
Active Home Software
DOD EMAIL CA-39 through DOD EMAIL CA-44,
DOD EMAIL CA-49 through DOD EMAIL CA-52,
DOD EMAIL CA-59,
DOD ID CA-33 through DOD ID CA-34,
DOD ID CA-39 through DOD ID CA-44,
DOD ID CA-49 through DOD ID CA-52,
DOD ID CA-59
DOD ID SW CA-35 through DOD ID SW CA-38,
DOD ID SW CA-45 through DOD ID SW CA-48,
DoD Root CA 2 through DoD Root CA 5,
DOD SW CA-53 through DOD SW CA-58, and
DOD SW CA-60 through DOD SW CA-61
NOTE: If you are missing any of the above certificates, you have 2 choices,
1. Delete all of them, and re-run the 5 files above, or
2. Download the allcerts.zip file and install each of the certificates you are missing individually.
Errors:
Error 100001 Solution
Error 100013 Solution
You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates
You need to manually trust the DoD Root CA 2, 3, 4, & 5 certificates
Double click each of the DoD Root CA certificates, select the triangle next to Trust, in the When using this certificate: select Always Trust, repeat until all 4 do not have the red circle with a white X.
Free slideshow maker software for mac computers. You may be prompted to enter computer password when you close the window
Once you select Always Trust, your icon will have a light blue circle with a white + on it.
The 'bad certs' that have caused problems for Windows users now show up in the keychain access section on some Macs. These need to be deleted / moved to trash.
The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x
If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding
Clearing the keychain (opens a new page)
Please come back to this page to continue installation instructions.
Step 5a: DoD certificate installation instructions for Firefox users
NOTE: Firefox will not work on Catalina, or last 4 versions of Mac OS if using the native Apple smartcard ability
Download AllCerts.zip, [remember where you save it].
double click the allcerts.zip file (it'll automatically extract into a new folder)
Option 1 to install the certificates (semi automated):
From inside the AllCerts extracted folder, select all of the certificates
<control> click (or Right click) the selected certificates, select Open With, Other..
In the Enable (selection box), change to All Applications
Select Firefox, then Open
You will see several dozen browser tabs open up, let it open as many as it wants.
You will eventually start seeing either of the 2 messages shown next
If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'
Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers
or
'Alert This certificate is already installed as a certificate authority.' Click OK
Once you've added all of the certificates..
⢠Click Firefox (word) (upper left of your screen) ⢠Preferences ⢠Advanced (tab) ⢠Press Network under the Advanced Tab ⢠In the Cached Web Content section, click Clear Now (button). ⢠Quit Firefox and restart it Software For Mac Computers
Option 2 to install the certificates (very tedious manual): Free image editing software.
Click Firefox (word) (upper left of your screen)
Preferences
Advanced (tab on left side of screen)
Certificates (tab)
View Certificates (button)
Authorities (tab)
Import (button)
Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.
Note: You have to do this step for every single certificate
Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK
Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'
Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers
Once you've added all of the certificates..
⢠Click Firefox (word) (upper left of your screen) ⢠Preferences ⢠Advanced (tab) ⢠Press Network under the Advanced Tab ⢠In the Cached Web Content section, click Clear Now (button). ⢠Quit Firefox and restart it
Step 6: Decide which CAC enabler you can / want to use
Only for Mac El Capitan (10.11.x or older)
After installing the CAC enabler, restart the computer and go to a CAC enabled website
NOTE: Mac OS Sierra (10.12.x), High Sierra (10.13.x), Mojave (10.14.x) or Catalina (10.15.x) computers do not need a CAC Enabler.
Try to access the CAC enabled site you need to access now
Mac support provided by: Michael Danberry
The Air Force download sites below require you to login with your CAC Windows 10 users click here for information on how to use your CAC on your computer. DO NOT follow instructions below Windows 8.1 users click here for information on how to use your CAC on your computer. Atem software control download mac free. DO NOT follow instructions below Windows users can download ActivID 7.2 from: They also recommend Trusted End Node Security (TENS) formerly known as Lightweight Portable Security (LPS) Personnel who utilize VMware Horizon need to update their client Here is the link: 1. You can use LPS to download ActivClient.4. Your only other option is to purchase ActivClient. See vendors who sell this software here.WINDOWS 10 & 8.1 USERS:If your CAC a 'GEMALTO TOP DL GX4144,' 'GEMALTO DLGX4-A 144,' 'Oberthur ID One 128 v5.5 Dual', 'Oberthur ID One 128 v5.5a D' or 'G&D FIPS 201 SCE 3.2' you 'may' be able to use your CAC without needing to install ActivClient.
Read more about the older CACs and how to replace them
If you are unsure whether you have a 32 or 64 bit version, here is how to find out:Windows 8.1 & 10, Right click the Windows logo (lower left corner of screen), select System, Under System, System type you will see 32 or 64-bit.Here are more options for you (if the above didn't work) ACTIVCLIENT INSTALLATION PROBLEMS AND SOLUTIONS
Air Force users, download Lotus forms from:
Download 'AFDPO Releases Updated IBM Lotus Viewer_DSign_3.5.1.333.exe' under Software link
OTHER AIR FORCE SPECIFIC PROBLEMS:
Problem 1: Receiving 'Your CA was not recognized. You should contact your CSA/LAN support team for assistance with DoD certs on this computer. You can install the latest DoD certs from..' error message when attempting to access the AF Portal
Information:The Cross Cert remover tool removes certificates which cause the cross-certificate chaining issue from Microsoft Local Computer and User Certificate stores. This will prevent your certificate from appearing to be issued by roots other than DoD Root CA 2 and being denied access to DoD websites. Some computers may have the Federal Bridge Certificate Authority's DoD Root CA 2 certificate installed. This conflicts with the DoD's DoD Root CA 2. You must remove the DoD Root CA 2 signed by the DoD Intermediate Root CA 1 in order to use the AF Portal with your CAC.
Cure 1-1: Follow the guidance in this PDF, slide 15 has download links for the Cross Cert remover tool.
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Cure 1-2: If [after following guidance above] you're still having problems, go from this direct link: https://www.my.af.mil
Free Office Software For Mac
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Problem 2: Air Force users receiving 'There was a problem with this browser accessing your CAC for authentication. You may have pressed 'cancel' button in your browser's certificate selection prompt. If you are trying to authenticate with your CAC, please clear your SSL sessions. In IE go to the Tools-Internet options. Select the content tab and press the 'Clear SSL State button.' If this does not work or you are unable to complete this close all open browser windows and try again.
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Cure 2-1: Verify your clock settings on your computer. One person's battery had died, and his clock was set for November 2011, when it was actually August 2012.
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Problem 3: Air Force users seeing strange error message when using Outlook Web Access 2003 with Internet Explorer 10 or 11
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Cure 3-1: See here for solution.
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Free Software For Mac Downloads
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Problem 4: Air Force users with OS X 10.9.x Mavericks and newer having problems accessing https://leave.af.mil or https://www.my.af.mil/leavewebprod/login follow same guidance as DTS users via the DTS page.
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Problem 5: Air Force webmail constantly getting the message The page cannot be displayed
Cure 5-1: Follow this guide to find out how to add https://*.mail.us.af.mil to your trusted sites
INFORMATION FOR APPLE MAC USERS ONLY
NOTE: In order to access some of the Air Force CAC-enabled websites, you must CANCEL when it first asks for your PIN. After canceling, then choose your certificate, it will give you a second opportunity to enter your PIN. NOW enter your PIN.
Information for Air Force personnel using Apple Computers: AROWS will not continue to the login page if it identifies your browser as non-compatible. This is easily fixed by having Safari report it 'is' IE. Go to Safari->Preferences ->Advanced and ensure the 'Show develop menu' check box is ticked. Now when you open NROWS and it gives the browser error, go to the Develop menu in the menu bar and select User Agent->Internet Explorer (any version 6.0 or greater) The 'Unsupported' page will refresh, Now paste the URL below back into the web browser again, you should be back at the login screen. This should work from the air Force Portal, or directly at the URL: https://arowsr.afrc.af.mil/arows-r
Try using User-Agent Switcher for Chrome
You can try this as well for AROWS, but, you'll need Google Chrome:
NROWS sets some narrow parameters when it comes to User Agent identification. Thursby software has figured this out. You'll need to build an AppleScript and use Google Chrome as your browser:
The first step is to build the AppleScript. Activehome Software For Mac Download
Code:
set myURL to 'https://arowsr.afrc.af.mil/arows-r'
tell application 'System Events' set processList to name of every process end tell if processList contains 'Google Chrome' then beep set theReturnedItems to (display dialog 'Google Chrome is already running.' & return & 'Would you like to quit and relaunch it?' default button 'Cancel') set theButtonName to the button returned of theReturnedItems -- If user clicks 'Cancel', this part of the script is never executed. end if -- This gets the path to Google Chrome. Unfortunately, it also launches the app. set myGoogleChromePath to POSIX path of (path to application 'Google Chrome') tell application 'Google Chrome' to quit delay 1 set myCommand to 'open ' & quoted form of (myGoogleChromePath) set myAgent to '--args -user-agent='Mozilla/5.0 (X11; U; Linux x86_64; pl-PL; rv:2.0) Gecko/20110307 Firefox/4.0' set myscript to myCommand & ' ' & myAgent & ' ' & myURL do shell script myscript
Safari keeps crashing
An Air Force person emailed this fix to me: He would load his OWA, and the window would only stay open for about 10-20 seconds before OWA tried to open a calendar popup reminder. This popup would crash his Safari window, leading him to a frustrating 'Safari quite unexpectedly' error message. He could access other CAC websites like Air Force Portal, DTS, Leaveweb, and ADLS. He found a workaround while searching through Thursby forum that had the idea of going to Options, Accessibility, selecting Use the blind and low vision experience. This disabled the annoying calendar popup, now his OWA window no longer crashes Safari. He mentioned the visual experience is more basic now, but at least he can access his email.
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